EBP Integra — Enterprise Technology, Digital Trust & Strategic Protection
Service / AI System Advisory & Development

AI Policy & Guideline Development

Create practical AI policies, standards and user/engineering guidelines that translate governance principles into enforceable behavior and delivery requirements.

Business context

What this capability solves

High-level AI principles do not tell employees, engineers or vendors what is permitted. Policies need clear boundaries for data use, public AI, model selection, agent actions, human oversight, logging and exceptions.

EBP Integra delivery principle

Technology is implemented as an operating capability: architecture, integration, governance, assurance, people, procedures and measurable outcomes are designed together.

Deep-dive capabilities

Capability model

Modular building blocks allow the scope to start with a focused pilot and expand into an enterprise operating model.

Enterprise AI Policy

Purpose, principles, scope, roles, prohibited/restricted uses and accountability.

Acceptable Use

Rules for public GenAI, sensitive data, approved tools, intellectual property and confidential information.

Engineering Standard

Data, model, RAG, agent, evaluation, logging, security and release requirements.

Third-Party AI Rules

Due diligence, data-use clauses, provider risk, retention, residency and assurance.

Agentic AI Standard

Tool permissions, workload identity, approval gates, memory, kill switch and transaction boundaries.

Exception Process

Documented business justification, compensating controls, expiry and re-approval.

Reference architecture

How the capability fits together

Final topology, control placement and deployment model are validated during discovery and detailed design.

Business & Governance
Business objectives, accountable owners, risk appetite, policy, use-case portfolio and investment priorities.
AI Engineering Lifecycle
Data, model, prompt/RAG, agent, evaluation, release, monitoring and retirement controls.
Trust & Assurance
Risk/impact assessment, security, privacy, explainability, human oversight, testing and evidence.
Enterprise Operations
Integration, observability, incident handling, change governance, model/agent lifecycle and continuous improvement.

Controls & governance

  • Named business and technical owner
  • Use-case risk classification and approval gates
  • Data provenance, minimization and access control
  • Human accountability for high-impact outcomes
  • Security and privacy-by-design controls
  • Versioned model/prompt/agent configuration
  • Pre-release evaluation and red-team gates
  • Continuous monitoring, incident and change control
  • Audit-ready evidence and management reporting

Priority use cases

  • Public GenAI rollout
  • Internal assistant governance
  • AI engineering standardization
  • Third-party AI procurement
  • Agentic automation
  • Policy refresh after regulatory change

Key deliverables

  • AI policy
  • Acceptable-use standard
  • AI engineering standard
  • Agentic AI control standard
  • Vendor AI clause set
  • Exception workflow
  • Awareness materials

Integration considerations

  • Enterprise IAM and workload identity
  • Data lake/warehouse and vector/RAG platforms
  • Model/API providers and private models
  • Application/API integration layer
  • MLOps/LLMOps/AgentOps and observability
  • SIEM/SOAR and security tooling
  • GRC, privacy and evidence repositories
  • ITSM/BPM and business workflow systems
Implementation

Phased delivery

Each phase ends with evidence, acceptance criteria and a decision gate before broader scale-out.

1. AssessInventory use cases, systems, stakeholders, data, risks, maturity and constraints.
2. DesignDefine target architecture, governance, controls, delivery backlog and acceptance criteria.
3. BuildDevelop or configure AI capabilities, integrations, controls, evaluation and operating procedures.
4. AssureTest quality, safety, security, privacy, explainability and business acceptance before release.
5. OperateMonitor outcomes, drift, incidents, changes, cost, risk and control effectiveness through BAU governance.

Outcome and KPI framework

Policy acknowledgementApproved tool adoptionPolicy exception agingSensitive-data violationsEngineering gate conformancePolicy review freshness